Computer Concept Courses (CCC) Practice Test 2025 - Free Practice Questions and Study Guide.

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Question: 1 / 205

Which of the following is a benefit of shopping online compared to in-store shopping?

Easy access to customer service

Ability to browse a wider selection of products

Shopping online offers the significant benefit of access to a much wider selection of products compared to in-store shopping. Online retailers typically have vast inventories that can include products not restricted by physical store limitations. This means consumers can explore various brands, styles, and options that may not be available locally. Additionally, many online platforms aggregate products from different sellers, allowing shoppers to compare items across multiple brands effortlessly.

In contrast, the other options highlight aspects of shopping that may not be as advantageous when comparing online and in-store experiences. For instance, while customer service can be accessed online, it often may not be as immediate or comprehensive as face-to-face interactions in a physical store. Immediate product availability is typically a strong point of in-store shopping, where customers can take items home right away. Finally, while there are personalized recommendations online, the tactile experience and personal assistance in-store can make for a more personalized shopping experience for some consumers.

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Immediate product availability

More personalized shopping experience

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